Jim Visits Laticrete

Jim visited Laticrete yesterday .... He visited and checked on Elmo.

Then we fed him lunch and "picked his brain ....!"

Jim spent some time chatting with several of our Laticrete Product Managers - Jay, Jon & our new guy, "JD"

It is incredibly important for our Product Management team to listen to what the "tile guy in the field" thinks ... and wants .. and needs ...

Feedback & comment from tile installers is incredibly important to us ....

What comments do YOU have for us ...?

My email: hbrothberg@laticrete.com
My cell phone: (203) 988-1814
My office phone: (203) 393-4620

Feedback & Comments Are Important To Us

The Laticrete website allows you to review & comment on our products.

Take a look at the "More Information" page for any Laticrete product on our website and scroll to the bottom to post a review.

It takes only a moment and we love hearing from our users!

Feedback & Comments From The Field

Part of a message that I received today from a tile installer:

"....Times have changed for me since then. I started a family that continues to grow, and things have been good. I was amazed at the level of hospitality that Laticrete provided for me during my stay. It was only for two days, but I felt welcome as soon as I landed in Hartford. I feel you have a good sense of what relationship means in a business environment, and that's evident by the level of service that your company provides (I know many members applaud the effort you make to answer questions with direction).

Keep up the good work......

Mike"

OK, So Tell me ... What Do YOU Want ...?

From a Tile Contractor:

Which reminds me to ask you about a .... fast-setting or full-hydrating medium-bed mortar that I can use for large format tile (especially big stone tile) over waterproof surfaces.

Examples are products from Brand C and Brand M. These use up most all of the water in the hydration process, leaving a dry, mostly-cured center overnight; even when they're trapped between a huge tile and a waterproof backing.

Most modified mortars cure too slowly here, and with stone, the trapped moisture darkens many stones for an extended time period. Epoxy is great, but at 1/4" max trowel notch, it's only good for smaller tile over perfectly flat mud (where a regular mortar would do fine anyway).

My dream mortar (which no one has) would be a true cementitious mortar, medium bed, approved for moisture sensitive stone. While I'm wishing, it would of course be a no-sag... oh, and light weight... and dirt cheap too.

A Brand M product probably comes the closest when they talk about full hydration and say it will not contribute to effloressence.

OK, so tell me ... what is it that you think the industry needs ...? We like to hear your comments & feedback. Send me an email (hbrothberg@laticrete.com) or call me. (203) 393-4620 office or (203) 988-1814 cell.

At Laticrete, We Care ...!

Good morning Henry, I have just received my sample products to use. I will do some sample boards soon and inform you of what I think. I just wanted to thank you very much. Its refreshing to know that owners of corporations still care about / are open to feed back from tradesmen.
Jimbo