Sunday, May 12, 2013

Motivation for the Week

Question: How can I show my customers I am better than the competition without just discounting my price?
Answer: Merely discounting prices won't make people think you're better – they'll just think you're cheaper. Deliver genuine value in your products/services and in the customer service you provide. Create marketing collateral that verifies the quality of your offerings. Provide a point of legitimate difference – expertise, quality, warranty,  service guarantees, after-sales support, or ongoing tips on how to maximise the value of your products/services. Testimonials create the inference of benefit by the customer.

Executive Wisdom by Ric Willmot, taken from an article published in Boom Magazine, June 2012.



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