Monday, July 12, 2010

Training ... And On Site Jobsite Visits

The Ho - Chunk Nations Casino just north of Madison, WI

I received an email from one of our Laticrete distributors:


I wanted to number one thank Eric, Todd, and Jeff ( with the rest of the presentation group ), for the outstanding seminars and on hands training we were invited to in Indianapolis May 19 - 21. The time spent was one of the most informative and well organized manufacturer events I have attended. I will certainly not hesitate to send our other sales people or contractors in the future.

I have included a few photos of a project we have just completed at the Ho - Chunk Nations Casino just north of Madison, WI. The project is the main entrance / atrium of the hotel and casino, about 22,000 sf. All the setting materials were Laticrete products, including Laticrete #125, SpectraLOCK, and Latisil.

The installation was a textbook example of how to make sure the installers were comfortable with several products they may not have been totally use to working with on a day to day basis. Before the project began we hosted a training seminar for approximately 60 installers showcasing the new Laticrete #125, SpectraLOCK IG, and 4-XLT.

This event included the crews working at Ho - Chunk. Todd Bartosz and Jeff Kimmerling made a presentation that was factual, concise, and still comfortable and hands on for the installers, ( not an easy task ). The training did not end there. Todd made sure that he attended the phases where the crews at Ho - Chunk began using Laticrete on site, including a trip that required him to be on site at 4:00 am on a Sunday.

We as a company , and especially me as an Outside Sales Manager, appreciate the quality of the Laticrete products and regional representation. These examples make it a pleasure to be partners with Laticrete on a daily basis.

Again, thank you for your efforts. Have a great weekend."

Rich Salter
Manager - Outside Sales
21st Century Tile
Butler, WI. 53007
Cell (608) 333-4149
Customer Service (262) 790-8456
Fax (262) 790-8456

Labels: ,


Post a Comment

<< Home